Reviews

Fast friendly service would highly recommend

Dan Hargood Avatar Dan Hargood
4 November 2024

Had i phone battery replaced. Easy online booking . Conveniently located in dockyard. Reasonably priced and efficient service.

Dennis Hodges Avatar Dennis Hodges
2 November 2024

Took my MacBook to Apple a while to replace battery and fix my trappad, they gave me a quote of £350. Recently found Apple Repairs Kent online and booked the Mac, their service was fast, dropped the machine to them myself and within 24 hours it had been repaired with a new battery and trappad…I know you want to know the bill, it was a £135 for labour and parts! Brilliant service. I highly recommend recommend Apple Repairs Kent. Very professional service, first class👌

James “Dead man Walking” Avatar James “Dead man Walking”
31 October 2024

I had a charger stuck in the port and I went to Apple repairs Kent. There staff is kind and they do good repairs I had a charging cable stuck and the result and difference was good well done.

Emma Lemar Avatar Emma Lemar
30 October 2024

After visiting Apple at Bluewater who said my daughter would need a new phone after getting the battery replaced by a 3rd party and the Face ID no longer working after the replacement, I Googled and found Apple Repairs Kent. Took the phone in yesterday for a quick diagnostic check, Phil took the phone and fixed the problem within a few minutes! He wouldn't accept any payment either. Absolutely thrilled and grateful to have found such a superstar who knows what he's doing and he was a lovely chap too! Absolutely would 100% recommend Apple Repairs Kent.

Elizabeth Avatar Elizabeth
29 October 2024

Great and quick service .

jayakumar T Avatar jayakumar T
25 October 2024

Took my slow running MAC to Phil one day and got it back the next running so much better , like new in fact . Great friendly service and at a very reasonable cost . Saved me investing in a new machine . Very happy and would highly recommend Apple Repairs Kent .

Graham SOMERVILLE Avatar Graham SOMERVILLE
21 October 2024

The screen on my phone suddenly stopped responding, I made an appointment with Phil for the following morning at 9am. I arrived on time, Phil met me in reception, I explained what had happened and he he said he would take a look, 10 minutes later Phil came out with the phone fully working. He then explains that the terminal to the board had dislodged and asked had it been impacted, I had dropped the phone but it’s in a protective case and cover so I didn’t think there was a problem as it had worked. Phil said there was no charge which I thought was very honest and genuine of him as he could have charged me for a new screen and I would have been none the wiser. This is my 2nd time of using Phil and can honestly say it’s fantastic customer service and a genuinely nice bloke.

len clough Avatar len clough
18 October 2024

As always, brilliant service and problem solver! Can't recommend highly enough.

Nigel Mead Avatar Nigel Mead
16 October 2024

EXCELLENT & Over & Above Service!!! my ancient iPod RESTORED to a more efficient & MODERN specimen by a MASTER!

Anthony Debski Avatar Anthony Debski
4 September 2024

Battery replacement and cleaned out my charging port. Excellent fast and friendly service whilst i waited.

Michael Gray Avatar Michael Gray
30 August 2024

Quick, helpful, professional and reasonably priced. Would recommend!

Zack Davies Avatar Zack Davies
28 August 2024

Very honest repairs with good demonstration as to what the problem was! Prompt & efficient too!

Chrissy Hornby Avatar Chrissy Hornby
21 August 2024

Verena Ribeiro Avatar Verena Ribeiro
21 August 2024

Absolutely brilliant service and top quality work.

Baron Igor Heyking Avatar Baron Igor Heyking
14 August 2024

I have used this place multiple times. Very professional and honest service, with good prices. I wouldn’t use anywhere else and would recommend

Marie Avatar Marie
14 August 2024

Found this service online whilst looking for somewhere to get my iPod repaired. They were swift and courteous in replying to my enquiries. The work itself was carried out promptly and the iPod posted back to me next day, so a very quick turnaround. All seems to have been done as advertised. Communications were good throughout. Recommended.

Tim Doggart Avatar Tim Doggart
4 August 2024

I've been to Phil a few times now and I can honestly say Apple Repairs are one of the best businesses I've dealt with. Super friendly, helpful and quick - what a great mix! When anything goes wrong I don't even panic anymore as I know if it's fixable it'll be done. Can't recommend highly enough

Graham Scott Avatar Graham Scott
4 August 2024

Very Impressed. Ipod Classic sent to replace battery and change memory to SSD. Questions answered quickly prior to me deciding to use service. Easy to book service and pay deposit. Ability to monitor progress via account log on. Photos of work status provided on completion and at point of invoicing. Cost less than expected as I had added up individual costs of battery change and new SSD. Lesser cost for labour since 2 jobs being done at same time. Returned Ipod well packed and signed for delivery. Looking forward to another 17+ years usage. Many thanks.

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Neal Haines Avatar Neal Haines
4 August 2024

Brilliant service, very friendly and helpful. Faster turnaround than expected and not over priced either. Definitely recommend

Tracey Davis Avatar Tracey Davis
4 August 2024

Friendly and prompt service coupled with competitive prices. Also useful advice. I would highly recommend this company.

Glenn Peto Avatar Glenn Peto
4 August 2024

Phil was very knowledgeable and professional was great to deal with will definitely use his services again. I would recommend him unreservedly

Paul Martin Avatar Paul Martin
4 July 2024

fantastic service bringing my old dead iPod back to life. new SSD and battery fitted. friendly, efficient, professional service and brilliant value for money. would definitely use again. cheers guys

Barry Hammond Avatar Barry Hammond
4 July 2024

Leonardo Cachia Avatar Leonardo Cachia
4 July 2024

PHIL @ APPLE REPAIRS KENT OFFERS A FRIENDLY EXPERT ADVICE & SERVICE.HE DIAGNOSES PROBLEMS VERY EASILY & QUICKLY & CHARGES VERY REASONABLE & FAIR RATES.I HAVE BEEN TO A FEW APPLE REPAIR SHOPS & FOR MY OPINION HE IS NO.1 & THE BEST.

Richard Gleeson-Hale Avatar Richard Gleeson-Hale
4 July 2024

Great service from a great business. Thank you so much

Alan Mash Avatar Alan Mash
4 July 2024

Excellent. I was very impressed with the customer service and I will definitely use this company again if needed. Would highly recommend to others.

Ian Dampier Avatar Ian Dampier
4 July 2024

Trackpad and keyboard stopped working suddenly. Was fixed for a reasonable price within 24hours. Would recommend

Keauno Avatar Keauno
4 June 2024

Excellent service.

david martin Avatar david martin
4 June 2024

Great service ,did not have to wait long at all, worth while recommending

djl 1 Avatar djl 1
4 June 2024

Sent 3 Macbook Pros for repair via postage. Team was very honest, fixed one (battery replacement), serviced another (usb ports) and inspected a screen issue which financially was not worth proceeding with repairing (Returned back to me without issue). All items were sent back in excellent condition. I would highly recommend them.

Will Louzado Avatar Will Louzado
4 June 2024

Great service! Would highly recommend. Easy to book an appointment online. The screen was fixed in less than 30 minutes. Great price. Great customer service. Thank you

Lousie Rafferty Avatar Lousie Rafferty
4 May 2024

Would highly recommend, so so helpful and informative and also super friendly too!

Claire Cornish Avatar Claire Cornish
4 May 2024

Great service and very knowledgeable

Deva Jeganathan Avatar Deva Jeganathan
4 May 2024

The repair was quick and perfect . I think the price was fair too. Will definitely recommend this business

African King Avatar African King
4 May 2024

Easy to book in on web site, easy free parking in a great location and to top it all a fast service when you get there. My iphone battery was replaced while I sat and waited. Didn’t take too long either. Highly recommend Apple Repairs Kent.

john harris Avatar john harris
4 May 2024

I’ve just been saved a fortune because I was going to buy a new iPhone but I decided to try Apple repairs kent and I’m so glad I did, my iPhone was fixed in less than 2 minutes as the charging port only needed cleaning out and now it charges and works perfectly and I’m so grateful and I can strongly recommend Apple Repairs Kent the best and genuine apple repairs by far. Thank you guys! You’re the best.

XX XX Avatar XX XX
4 May 2024

iMac packed up. Wouldn’t fire up at all. Phil traced it to the logic board. All fixed and working well. Good service. Would thoroughly recommend.

Simon Charlesworth Avatar Simon Charlesworth
4 April 2024

Excellent service at a reasonable price.

Ken Sykes Avatar Ken Sykes
4 April 2024

Got the dreaded X on my iPod Classic, contacted Philip who said he could probably fix it. Sent it off, and within a few days, it was back, fixed and with a new battery. Extremely satisfied. I was kept informed throughout the fix. Highly recommended.

Martyn Wilson Avatar Martyn Wilson
4 March 2024

Been here multiple times now always a great repair, lovely customer service!! All round a great company

caitlin cleave Avatar caitlin cleave
4 February 2024

Contacted Apple repairs over the Christmas period as my wife smashed her phone screen. As soon as they reopened in the new year they responded to my message. Was very helpful and arranged the new screen and the repair was carried out just a few days latter. Great service and very friendly. Highly recommend and will definitely use again in the future if needed.

chris rayfield Avatar chris rayfield
4 February 2024

Dropped a MacBook for diagnostics and repair. The diagnostics was thorough and the repair was speedy. Highly recommend.

Blackfen Chiropractic Avatar Blackfen Chiropractic
4 February 2024

Horrible experience, they had my phone for almost 3 weeks, asked them to return it because they were doing nothing and even paid 10 pounds for express delivery as i was going on holiday informed the technician i spoke to about that and they sent the phone on the day i was travelling and to the wrong address

Waleed Adegunwa Avatar Waleed Adegunwa
4 January 2024

Superb service! The headphone port on my iPod Classic 7th gen had developed a fault meaning sound often only came through one ear (headphones tested - not faulty) which was rendering the iPod pretty useless. While I was sending this in I thought I may as well get the screen sorted too which had developed some dead pixels. Superb turnaround, very quick service & quick response to all emails. Photo of repaired screen was provided before return posting & I got to use the iPod for the first time today and the fault appears totally resolved. Very happy & would certainly use again. Also, apologies Philip for my many emails 🙂

Kevin Pinder Avatar Kevin Pinder
4 January 2024

As ever, excellent and friendly service – thanks!

rosa woolf ainley Avatar rosa woolf ainley
4 December 2023

Fantastic advice. Great value. Will definitely use your services again.

Jan Taylor Avatar Jan Taylor
4 December 2023

My iPhone screen was badly damaged and I needed an urgent repair. This was completed within 30 minutes on the same day and with an appointment at an agreed time. An excellent and cost effective service and I would use Apple Repairs again. Thank you!

Andrew Kehoe Avatar Andrew Kehoe
4 December 2023

Apple Repairs Kent replaced the 12 yr old Hard Disk in an iMac with a new Solid State Drive, Phil was most helpful and I would recommend for Apple repairs

Barry Copley Avatar Barry Copley
4 December 2023

Very helpful service for my wife’s iPad today. Sound advice and no charge. Apple Repairs Kent have kept the iPad going for some time - thank you.

Peter Russell Avatar Peter Russell
4 December 2023

Top service. Came in with charging issue expecting a £100 bill. Philip came and cleaned it and it’s charging with no issue. Very quick service. Also the kindest business and didn’t get charged a penny to resolve this issue. Thank you so much. Will definitely be recommending to others with iPhone repairs!

Madelleine Dale Avatar Madelleine Dale
4 December 2023

Came with my Z Flip that wouldn't charge - problem was easily resolved by another method but great service and would certainly recommend!

Julian Barker Avatar Julian Barker
4 December 2023

Excellent service sent my iPod for repair. New battery sorted out my problem. Was repaired and returned promptly. A first class service I will certainly use again when I have problems with my Apple products Highly recommended thanks Phil for such a good service. Adrian

adrian jackson Avatar adrian jackson
4 December 2023

A great reliable and good value local repair service.

Anthony Smith Avatar Anthony Smith
4 November 2023

I highly recommend the iPod repair service, very speedy, efficient service at very reasonable prices. Thank you Philip.

peter roe Avatar peter roe
4 November 2023

Excellent service, there and back in a week, updated when ipod received, diagnosed, cost of repair provided and updated when repaired and despatched. Cannot fault.

paul matthews Avatar paul matthews
4 November 2023

Amazing service. Thank you for your help.

Lucy Rice Avatar Lucy Rice
4 November 2023

My beloved iPod was not holding any charge or charging. Spoke to Apple Repairs Kent and they said the battery could be replaced. Dropped it in on the Monday and it was ready to collect the following afternoon. Phillip was a very genuine guy and I can recommend them thoroughly.

tony Simmons Avatar tony Simmons
4 November 2023

I can highly recommend Apple Repairs Kent. My work iMac’s hard disk died suddenly and Phil replaced the disk, cleaned and checked the rest of it, then restored all my data from my backup quickly with the minimum amount of fuss. Super knowledgable and very friendly, he’s your one stop shop for all your Apple repairs!

Chris Allanson Avatar Chris Allanson
4 November 2023